Frequently asked questions Lison Paris

What are the return procedures?

Items returned within 30 days from the date of delivery, in as-new condition, will be eligible for a full refund or a credit note in store or online. Refunds will be made using the payment method used at the time of purchase. The customer is responsible for shipping charges on returns, and shipping/handling charges on the original purchase are non-refundable.

Lison Paris accepts the following methods of payment:

Credit card: Visa, MasterCard, Discover, American Express, Visa Electron. The total amount will be charged to your card when the order is shipped.
Lison Paris offers a quick payment option, allowing you to securely store your credit card details so you don't have to re-enter them for future purchases.
PayPal: Make your online purchases easily without having to enter your credit card details on the website. Your account will be debited once the order is complete. To create a PayPal account, visit paypal.com.

Apple Pay: You may also pay wITH Apple Pay for an easy and quick shopping experience

What are the delivery times and conditions?

Orders are shipped the same day for orders placed before 2 pm (working days) and the next morning for orders placed after 2 pm. All swimsuits are sent in a beautiful beach bag with the brand logo (excluding sale products).Orders are shipped the same day for orders placed before 2 pm (working days) and the next morning for orders placed after 2 pm. All swimsuits are sent in a beautiful beach bag with the brand logo (excluding sale products).

Prices for France:

Colissimo point retrait or click & collect at the Lison Paris boutique at 19, Rue Molière: 0 € Free delivery
Colissimo home delivery - 2 to 5 working days: €5 or free delivery on orders over €80.
DHL Express - 1 to 2 working days - 14€.

European Union delivery rates:

Colissimo home delivery -2 to 5 working days- 9€ or free delivery from 80€.
DHL express -1 to 2 working days-14€.
International delivery rates:
Colissimo home delivery - 3 to 6 working days: 22€ and free for orders over 160€.

Is the LisonParis.com website secure?

The transmission of information on the Lisonparis.com site takes place in a secure environment using current Internet protocols. Payment card numbers are never stored on the site.

Can there be slight differences between the product colors on the website and the final product?

Sometimes lifestyle photos of a product may differ slightly from reality. On photo shoots, luminosity, water reverberation and camera calibration can alter colors slightly. There may therefore be a slight color difference.

How do I choose the right size on the Lison Paris website?

To make sure you choose the right size, a size guide is available on each of the product sheets on the lisonparis.com website. If you still have doubts or need more information about a size or a product, don't hesitate to contact our Customer Service.