FAQs

To be sure to choose the right size, a size guide is available on each of the product sheets on the lisonparis.com website. If you still have doubts or for more information on a size or product, do not hesitate to contact our Customer Service.

Sometimes lifestyle photos of a product may differ slightly from reality. Indeed, on photoshoots the brightness, the reverberation of the water or the calibration of the camera can modify the colors a little. There may therefore be a slight color difference.

At Lison Paris, all fabrics are made of polyamide fiber or Econyl® fiber, which is 100% recycled and UPF 50+ certified.

All Lison Paris fabrics are sourced from the best weavers in Europe. Suppliers who work with the biggest French brands.

Lison Paris never uses polyester for its swimsuits.

The majority of our swimsuits are made from Econyl® fiber, a UPF 50+ certified fiber, which is the highest sun protection. This same fiber is used for our anti-UV clothing.

Lison Paris swimsuits are of the highest quality, but here are some tips to make them last as long as possible:

- Be sure to rinse your swimsuit with clean water after use (pool and sea)

- Dry it flat - not hanging by the straps - away from direct sunlight.

- Once clean and dry, store it in its beach bag.

All Lison Paris swimsuits are designed for swimming, diving, jumping and having fun all summer long. Of course, some models offer a cut and fit more suited to water sports and activities.

• Free delivery in France, Europe over 99€ and over 160€ for the rest of the world
• Click & Collect from the Parisian store available the same day
• Express delivery also available
• Swimsuits are delivered in a free beach pouch

Once your order is confirmed, you will receive a tracking number which will allow you to follow the delivery of your package. You can contact our customer service at any time.

Items returned within the legal period of 30 days from their delivery date, in new condition and their original packaging, will be eligible for a full refund or a credit in store or online.

Refunds will be made to the payment method used during purchase.

The customer is responsible for shipping costs on returns, and shipping/handling charges from the original purchase are non-refundable.

Returns must be sent to: Lison Paris 19, Rue Molière 75001 Paris.

At Lison Paris , exchanges are possible and free up to 30 days from the date of receipt. If you wish to exchange a product:

• Make the request on your customer account.
• A Colissimo voucher will be sent to you.
• Once the product is received and verified by our team, the return will be made and sent to you at our expense.

Lison Paris is proud of the quality of its collections and the rigor of its production teams, but if you encounter a problem with your order, contact our customer service

• Credit card: Visa, MasterCard, Discover, American Express, Visa Electron. The full amount will be charged to your card when the order is shipped.
• Lison Paris offers a quick checkout option, allowing you to securely save your credit card details so you don't have to re-enter them for future purchases.
• PayPal: Shop online easily without having to enter your credit card details on the website. Your account will be debited once the order is completed.

ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for your purposes. this end only.

If we ask you to provide your personal information to us for another reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us being able to contact you, collect your information or disclose it, you can notify us by contacting us at contact@lisonparis.com


ARTICLE 3 – DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our General Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify.com They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the payment card industry's data security standard (PCI-DSS). Information relating to your purchase transaction is retained for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card information by our store and its service providers.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
Generally, the third-party providers we use will only collect, use and disclose your information to the extent necessary to carry out the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Please remember that certain suppliers may be located or have facilities located in a different jurisdiction than you or us. So if you decide to pursue a transaction that requires the services of a third-party vendor, then your information may be governed by the laws of the jurisdiction in which that vendor is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information that was used to complete the transaction may be disclosed under United States legislation. United States, including the Patriot Act.

Once you leave our store site or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or the General Conditions of Sale and Use. Use of our website.

Connections
You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices practiced by these other sites and recommend that you read their privacy policies carefully.


ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIE FILES


ARTICLE 7 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your department or province of residence, and that you have given us your consent to allow any person of minor age in your care to use this site. website.


SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the Website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, there is reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Officer at contact@lisonparis. com.

Alexandra and Olivia grew up in Paris in the Batignolles district. A dad with a So British and yet American look, born in Philadelphia, left at the age of 7 on the Queen Mary to be raised in England. It was in London that he met their mother: a Parisian on vacation.
Alexandra, Olivia and their little sister Victoria return to the United States every summer to their family home in Massachusetts, on the beach of Cape Cod. It's a postcard from their childhood, looking like an Edward Hopper painting.
The girls grew up, Alexandra left Paris at 16 to take her baccalaureate at the French Lycée in New York. Studies in anthropology and art history, then returning to Paris to work in advertising and photo journalism. On vacation in Palma de Mallorca, Alexandra fell in love with a Spaniard without hesitation, she settled there. But our adopted "Frenchie", a hyperactive little girl, a fan of fashion, shopping and decoration, returns to Brittany every summer to the Emerald Coast, to Saint Lunaire, with her... 6 children.
For her part, Olivia, a business school graduate, began her career in New York at Bloomingdale's then returned to France to work for nearly 15 years for major brands and other brands – always in textiles – as a chef. product manager, purchasing manager, group leader, collection director... As keen on travel as her sister, Olivia becomes a mother in her turn, while thriving in the world of stylists and buyers.

Our store is located at:

19, Rue Molière,
75001 Paris

Metro: Royal Palace